Being an executor of a deceased estate can be a time consuming and sometimes thankless task. 

In recognition of this, whilst an executor is normally expected to act gratuitously, the law provides for certain circumstances in which an executor may be remunerated for their time and effort in administering the estate. This is referred to as executor’s commission.

Executor’s commission – am I entitled to it?

While the process of administering an estate can be complex, merely acting as an executor does not automatically entitle you to any payment from the estate. This is the case even if you are not a beneficiary of the estate.

An executor can receive commission in any of the following situations:

  1. Where the Will specifically authorises payment to the executor;
  2. Where the beneficiaries agree; or
  3. The Supreme Court orders that commission should be paid.

Unless the estate is particularly complex, it would be unusual for an executor who is also a beneficiary to receive payment, as the benefit they stand to receive under the Will is usually considered to be sufficient reward.    

Remuneration clause in the Will

A Will-maker may specify an amount of remuneration to be paid to an executor in their Will. This may be either in the form of commission, a percentage, calculated with reference to the value of the estate, or a pecuniary gift in lieu of commission.

An independent professional, such as a lawyer or accountant, may commonly agree with a Will-maker that they would accept appointment as executor on the understanding that they would be paid their usual professional fees for all work completed by them. The remuneration clause in the Will would then normally reflect this.

Wills made on or after 1 November 2017

A remuneration clause in a Will made on or after 1 November 2017 will only be valid if the Will-maker has provided their written informed consent to the inclusion of the clause before making the Will. If such consent cannot be established, the executor may not rely on the remuneration clause.

Consent of Interested Beneficiaries 

If the Will is silent as to executor’s remuneration, or a remuneration clause is ineffective as the Will-maker did not provide their prior consent (or it does not set out the amount and type of remuneration to be paid), an executor (other than a professional trustee company) may still receive payment for acting if they have the informed consent of all interested beneficiaries.

An interested beneficiary is a beneficiary whose entitlement would be directly affected if commission were to be allowed to the executor. To be able to consent to commission being paid to an executor, the beneficiary must be at least 18 years of age, and not under a disability that impairs their ability to provide consent. 

Section 65D of the Administration and Probate Act 1958 (the Act) outlines the information that an executor seeking to be paid must provide to beneficiaries for their consideration. This includes the basis on which the executor seeks payment, the method of calculation of payment (such as a percentage or fixed amount), the estimated value of the payment, and the beneficiaries’ right to have the payment reviewed by the Court. 

An executor who fails to provide this information to the relevant beneficiaries is not entitled to receive payment. A beneficiary is also entitled to obtain independent legal advice before deciding to enter into any agreement with an executor in respect of commission.

In order for the beneficiaries to properly assess the request, and understand exactly what the executor has had to do during the administration of the estate, the request should not be made until the estate administration has been completed or nearly completed.

If any affected beneficiary cannot or does not provide informed consent, an executor cannot rely on the consent of the other beneficiaries to claim commission, even if all other beneficiaries of the estate are amenable. 

On application to the Court

An application to the Court should only be made where there is no effective remuneration clause in the Will, and where the interested beneficiaries have either not provided their informed consent to a request from the executor, or are unable to do so.

Pursuant to s 65 of the Act, the Court may award such commission or percentage of the estate that the Court thinks is reasonable for the executor’s “pains” and “troubles. “Pains” generally refers to responsibility, anxiety and worry. “Troubles” generally refers to the work carried out by the executor to administer the estate.

While the Court may theoretically award up to 5% of the value of the estate, in practice, the range is generally between 1% and 3.5%. It is unusual for the Court to award more than 3.5%.

In support of an application, an executor must be able to provide detailed records outlining all work done by the executor personally and the time taken by them dealing with the estate. For this reason, an application should again only be made towards the end of the estate administration process. Relevant factors the Court will generally take into account include:

  • the time that the executor was required to spend personally on the administration;
  • the nature and amount of work completed by the executor personally, and whether this has benefited the estate;
  • the complexity and size of the estate;
  • whether the estate has been involved in any dispute or litigation; and
  • the extent to which an executor has engaged professional assistance with the administration, to minimise the executor’s own “pains and troubles”.

Reimbursement & payment of estate expenses

Separate to commission, an executor is entitled to be reimbursed for all debts and expenses incurred by them in the administration of the estate. 

An executor may also engage tradespeople and other professionals to assist throughout the administration process where appropriate, and pay their reasonable fees out of the estate. However, an executor cannot then claim commission on work which has been delegated to other persons.

How we can help

Executor commission is not an automatic right, and an executor should consider obtaining legal advice before making a claim for commission.

The Deceased Estates team at Moores would be pleased to assist you with any queries you may have about seeking or responding to a request for executor’s commission.

Contact us

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Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.

From 1 July 2024, a broader range of workers will be covered under the Reportable Conduct Scheme (Scheme) in Victoria, including workers indirectly engaged by an organisation, such as labour hire workers, secondees, directors of companies, individual business owners and students undertaking placements. Previously, the head of entity of an organisation covered by the Scheme was only required to report and investigate allegations of child abuse (known as ‘reportable allegations’ under the Child Wellbeing and Safety Act 2005 (Vic)) by workers with a more formal or direct relationship with the organisation, including employees, contractors and volunteers (including volunteer board members).

In light of these new changes, organisations should carefully consider whether they need to report and investigate reportable allegations against a broader range of workers, and whether their child safety policy, procedure and code of conduct should be updated and communicated to workers.

Who will be affected by the changes?

Currently, organisations are required to make reports to the Commission for Children and Young People (CCYP) and investigate reportable allegations in relation to workers, including employees, contractors and volunteers. The new changes expand the workers covered under the Scheme and will now include:

  • labour hire workers and volunteers;
  • secondees;
  • directors of companies; and
  • individual business owners.

Labour hire workers and secondees

A labour hire worker and secondee will be covered under the Scheme when:

  • the work performed is in or as part of an organisation covered by the Scheme; and
  • the work performed is under the direction, supervision or control of the organisation.

A number of factors will be considered including:

  • whether the work performed is part of the operations of the organisation; and
  • whether the person has opportunity to interact or contact children.

This requires assessment of each worker based on the individual circumstances of their engagement. For example, the following workers will now likely be covered by the Scheme:

  • a casual relief teacher engaged by a registered school via a labour hire arrangement; and
  • a disability worker seconded by their employer to work at a disability residential home with children to fill in for a staff member who is on leave.

In these cases, the head of the organisation in which the worker is placed will now have an obligation to report and investigate reportable allegations against the worker.

Directors of companies

Where an organisation engages a company to perform work and the director of the company performs the work, the director will be considered a worker of the organisation for the purposes of the Scheme. It is irrelevant whether the company engaged is covered by the Scheme.

For example, where an IT company is engaged by a school to upgrade their computer system and the director of the IT company is the person who completes the upgrades, the head of entity at the school will likely be required to make a report if they receive a reportable allegation about the director.

Individual business owners

An individual business owner (also known as a sole trader) will now be covered under the Scheme where:

  • the business is subject to the Scheme; and
  • the business engages employees, contractors or volunteers.

This amendment clarifies that individual business owners will be subject to the Scheme in the same way as the workers they engage.

For example, where a business owner of an overnight camp for children engages staff to run the camp, the business owner will now be covered under the Scheme.

Student placements

Students undertaking placements, such as a student teacher undertaking a placement at a school, may be covered by the expanded definition depending on the arrangements of their placement. The key considerations are:

  • whether the student is considered a worker or volunteer worker of their educational institution; and
  • whether the student has been ‘supplied’ to the placement organisation by the educational institution via an agreement.

Reporting historical allegations

The expanded definition also has implications for the obligations of an organisation to report historical allegations. If an entity receives a historical allegation about a worker covered under the expanded definition after 1 July 2024, the entity may be required to make a report to the CCYP. Whether a report needs to be made will depend on:

  • whether the alleged conduct occurred before the organisation was covered by the Scheme;
  • if the alleged conduct was within the course of the worker’s employment or engagement with the organisation; and
  • whether the worker is currently employed or engaged by the organisation.

For example, if a principal of a school becomes aware of a reportable allegation against a casual relief teacher who is engaged via a labour hire agreement on 3 July 2024 (i.e. after 1 July 2024) which is alleged to have occurred while the casual relief teacher was working at the school in 2012, the principal may be required to report the allegation to CCYP and investigate the allegation.

For further information about reporting historical allegations, please see the CCYP Information sheet which provides diagrams showing how the considerations will impact the requirement to report.

How we can help

We recommend that organisations review their policies, procedures, code of conduct, contracts and agreements to ensure that they accurately reflect the expanded coverage of the Scheme, and communicate those changes to relevant workers.

Moores can assist to:

  • advise on the expanded workers now potentially covered under the Scheme;
  • review and, if necessary, update child safety policies, procedures and code of conduct; and
  • provide training to your workers about their child safety obligations.

If your organisation needs assistance in determining how these changes impact you, please contact our Safeguarding Team.

Contact us

Please contact us for more detailed and tailored help.

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Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.

AI is already a central part of everyday life. When your call is answered by a chat-bot (“press ONE for reception”), that’s AI. When your streaming service recommends a new TV series for you, that’s AI. When your car suggests you avoid the freeway to shave ten minutes off your travel time? Yes, this is AI too. These kinds of AI operate largely in the background – and most of the time we probably don’t even notice that the AI is there, helping us. With the arrival of generative AI, the use of AI more generally has come rightly under scrutiny and required schools and other organisations to balance risk and opportunities inherent in the emerging technology and its ever-changing capabilities.

There is no doubt that AI has arrived, and it’s not going anywhere. Your staff and students are already using AI in every day school life, sometimes without knowing, and at other times knowingly but without adequate safeguards and guidelines.

Should I be worried?

As with any tool, AI can be used for good, or as a weapon to cause harm. Just last week, a Victorian school student was reportedly expelled for using AI to generate ‘deepfake’ nude images of female students in grades 9-12. A deepfake is a kind of image that takes a persons’ face (for example) and places it on a completely unrelated body. The result is an extremely convincing fake image a person in a situation that never occurred; often engaging in explicit or otherwise harmful activities. The technology can also create very convincing fake videos – recent news reports suggest that AI was used in the United States by an aggrieved school employee to frame a school principal with making racist remarks. The kind of AI that ‘creates’ content like this is called Generative AI. Generative AI can create images, write recipes, poetry, and even compose music. One of the scary things about generative AI is that practically anyone can use it: it is readily available and requires no special skills or training. Young people are increasingly accessing and being harmed by others using generative AI in the school environment.

AI can, on the other hand be used to help you streamline your school’s business operations, support student learning and help you draft documents by giving useful feedback on documents and suggest improvements. However, even when used with good intentions, AI can pose risks to you and your organisation. Schools have a duty of care to protect students from reasonably foreseeable harm. If the proper safeguards are not in place, the use of AI in your school could place your staff and students’ personal information and safety at risk, as well as expose your school to regulatory sanctions, or even legal action.

How can AI help me? What are the risks?

AI needs to be fed information in order to generate output. For example, AI can’t make a deepfake image without being given somebody’s photos to use and manipulate. It can’t write an article without being told what it is about and the kind of language to use (we assure you this article however is 100% human-authored!) This information in, information out process is where a lot (but not all) of the risk arises. AI is hungry for information, and you can never be sure what will happen to information once you feed it into the system. Some of the key risks that can arise from AI-use are outlined below.

Risk 1: Data breaches and non-compliance with privacy obligations

Let’s say you want AI to help you generate a new and more efficient way to prioritise student enrolment offers. To do this, you feed the AI existing student applications and the current rules your school uses to prioritise offers. The AI might then sort through the information you fed it and suggest a new way to organise or use that information to your benefit – wonderful! However, unbeknownst to you, you have just ‘disclosed’ (per APP6) students’ personal information to the internet at large. AI systems could potentially be used to track students’ online activities, infer sensitive information, or make predictions about their future behaviours or outcomes. These scenarios could infringe on students’ privacy rights and autonomy. The second you enter information into AI, you lose control of that information. It is now ‘on the internet’ forever.

This inadvertent disclosure of information could constitute a Notifiable Data Breach and attract regulatory sanctions from the Office of the Australian Information Commissioner (OAIC); particularly as enrolment applications generally include information about the health, and religious, cultural or racial identities of prospective students. It could also lead to serious harm to the people whose information has been disclosed – not to mention the reputational damage to your school.

Risk 2: Loss of intellectual property and inadvertent copyright breaches

Imagine that you would like to use AI to improve your school’s suite of policies and procedures. AI could potentially give useful feedback on how to streamline and otherwise improve your operational documents. However, as with the above example, you can only get out of AI what you put into it. In order to have AI assess and critique your policies, it needs to read them. Once you have given that commercial information to the AI, it will use it again to help it ‘learn’ and respond to other users’ questions. Perhaps your school’s valuable intellectual property will be used by the AI the next time anyone asks it to write a policy. If you don’t want to share your commercial-in-confidence material or intellectual property with the entire internet, beware of feeding it into the AI.

The risk also presents in the other direction. Imagine the AI suggests you re-write your procedures a certain way and you implement that suggestion. Then, to your horror, your school is sued for using another organisation’s intellectual property without their consent. It turns out the AI had given you a copy of someone else’s documents to use, and you had no idea. Without knowing it, your school has now infringed on somebody else’s copyright.

Risk 3: Teaching, learning and academic dishonesty

AI can be used in schools to personalise learning, provide real-time feedback and create immersive educational experiences. It can be used to develop teaching and assessment tasks and streamline assessment and grading. Be wary, however, of relying too much on AI to help you grade and assess student work (or to perform any other tasks involving students). Although AI could help you to save time and create engaging materials, keep in mind:

  • The nature of AI is that it exhibits strong biases. This is because AI can only work from what it knows – and it is well-known that inherent gender, socio-economic and racial biases are built into practically everything on the internet. If you are not conscious of these biases in the AI, you could find your school becomes exposed to an action in discrimination.
  • It is also well-known that AI can be used by students to cheat on assessment tasks. For example, students can ask an app like ChatGPT to write a 700-word essay on the literary importance of a book. The quality isn’t always great (AI hallucinates, see below), but it can often be enough for students to achieve pass-marks, even at university.
  • AI can hallucinate. AI is currently considered unsuitable for research because it will make up whatever it doesn’t know. Students need to be educated about primary source evidence research vs AI algorithms which scan for correlation or opinion and present it as fact.

What should your school do to minimise risks?

There are countless benefits and risks associated with using AI. Below are some tips to help you prepare for, respond to and use AI, while minimising the risk to your school and community:

  • Introduce safeguards:
    • Use compliant Privacy impact assessments suitable for the schools sector to ensure a privacy-by-design approach to any projects or work that may involve the use of AI.
    • Demand transparency: Schools and ed-tech companies should clearly communicate to students, parents, and educators what data is being collected, how it is being used, and who it is being shared with. They should also provide options for opting out of data collection where possible.
  • Staff training on AI, its capabilities and how to avoid data breaches:
    • Whitelist any AI tools you have approved (e.g for report writing) and any that are used only within your closed system.
  • Provide guidance:
    • Establish clear guidelines for data handling, specifying the types of data that can be fed into AI systems and ensuring that only de-identified or otherwise relevant and necessary information is used.Promote a culture of privacy awareness: Encourage a culture of privacy awareness within the school community, emphasising the importance of safeguarding students’ personal information and fostering a sense of responsibility and accountability among educators.

How we can help

Our Education team is in demand for up-to-date, informative and entertaining staff PD on privacy matters including AI. We can prepare all policies and procedures and assist organisations to maintain best practice in privacy and data protection. If you have existing policies, our team can assist with reviewing and updating these policies to ensure your organisation continues to mitigate risks posed by new technologies – you might be surprised by the gaps which exist! We can also provide tailored, interactive training to your organisation on your obligations under the Australian Privacy Principles, and other regulatory schemes in your jurisdiction.

Contact us

Please contact us for more detailed and tailored help.

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Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.

The Age has reported that Preshil in Kew is selling a section of its campus to help meet its payroll tax bill and other liabilities. Numerous independent schools we advise in Victoria are grappling with how to cover their payroll tax bill from 1 July 2024, on top of already increased operation costs in this high inflation environment. Preshil will not be the only school looking at a land sale to free up some cash. But while a sale of school land is a quick way to get some money, once the land is sold a school loses the ability to grow its student numbers at that campus as much as it otherwise could have. This article considers some of the other things schools could do with their (currently) surplus land to generate money while preserving their future ability to develop and grow.

Lease land or spaces

If a school has unused land or space, selling is not the only way to put it to use. A lease can generate income while preserving the long-term options for the land. Long-term ground leases can work particularly well for vacant land with no foreseeable use for the school. A long-term ground lease can often justify a tenant undertaking building works, the cost of which can be amortised over a long period (typically 20+ years). A council, other education provider or retirement village operator may be happy to take a long-term lease and build a facility approved by the school. Following the expiry of the lease, the land and its improvements revert to the school for it to use as it sees fit.

Develop for lease

Some schools may consider improving their surplus property before leasing. This approach requires the school to spend in order to obtain a higher rent from a commercial tenant than it would under a ground lease referred to above where the tenant undertakes the works. These developments could be ones where the tenant gets exclusive possession or ones for joint use between the school and the tenant. Examples of joint use developments include facilities that can be used for weekend tuition or sport facilities hired to clubs or leagues. For schools that are cash poor, which many are in 2024, the significant upfront investment required may make this option unviable.

Sell the air rights

This scenario is worth considering where a property has potential for multi-level development. The basic concept is for the school to retain facilities (either existing facilities or new facilities) at ground level but sell the right to develop above those facilities. While this option does involve the loss of long-term development potential, a new school building at the bottom of a multi-level development may sufficiently future proof the school such that the air rights above that building will never be needed. There are a range of considerations around this option, starting with what use is a suitable ‘neighbour’ for the school and whether the school should take the role of being the developer and sourcing the finance. Some schools may prefer just to be the landowner with oversight and rights required to protect its interests.

Conclusion

This article outlines just three alternatives to selling school land. There are other alternatives, including combinations of the ones outlined above. This article has done its job if it encourages a school thinking of a land sale to consider options which better preserve the school’s ability to grow. While it can be difficult for schools to fully understand and explore their options when it comes to dealing with their land, a school should not sell the family silver before it has done so.

How we can help

Moores has a strong history of supporting the education sector, from independent and catholic schools, to early childhood providers, higher education and education governance and industry bodies.

We are more than happy to guide your school through the process of determining how to best utilise any surplus land.

Contact us

Please contact us for more detailed and tailored help.

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Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.

Suppose a parent calls your office and requests their child’s counselling records? Or a court order lands on your desk seeking access to counselling notes? Or perhaps, your school counsellor raises concerns about a student’s wellbeing and wants to discuss information shared in a counselling session? When can you disclose a student’s counselling records and when should you not? This is a question that is becoming increasingly problematic for schools. The answer lies in balancing the duty of care with confidentiality and privacy requirements. This article will set out your legal obligations and answer some common questions in this space.

Your legal obligations:

Schools owe a duty of care to their students and all children under common law and state-based legislation. The duty is generally to take reasonable care to protect students from harm which is reasonably foreseeable. Several states including New South Wales, Victoria, South Australia and Queensland have reversed this onus in relation to child abuse caused by an individual associated with the organisation.

To help facilitate student wellbeing, most schools have a counsellor, psychologist or pastoral care available to students. In these sessions, personal information will be collected by the school including medical information, relationship status, familial issues, disclosure of bullying or mental health concerns and other sensitive information. 

Schools are required to handle this information in accordance Privacy Act 1988 (Cth) (Privacy Act), the Australian Privacy Principles (APPs) and state-based legislation. For example, the information collected can only be used for the primary purpose (in this case being the provision of counselling services) unless a permissible secondary purpose exists. Permissible secondary purposes include those related to the primary purpose, where consent is provided, the disclosure is authorised under Australian law or a court order or a permitted health situation exists. The Australian Psychological Society takes the position that a psychologist is obliged to release information when “required by law”, which includes the law which imposes a duty of care on schools.

Key questions answered:

Do I need the student’s consent to disclose their counselling records to their parents?

It will depend on the age of the student. The Office of the Australian Information Commissioner (OAIC) recognises that a child’s capacity to consent to the handling of personal information needs to be determined on a case by case basis depending on the maturity and ability to sufficiently understand what is being proposed. As a general rule, schools can presume that students aged 15 and over have capacity to consent. While the Privacy Act doesn’t currently specify a specific age, predicted amendments may define a child as 15 or 18. For Victorian schools, the Victorian Privacy and Data Protection Act 2014 (Vic) defines a child as someone under 18 years of age, but does not specify the age when individuals can make their own privacy decisions.

Many secondary schools state in their policies or counselling intake or permission forms that all students from year 7 will be required to give consent for the release of their counselling records (unless an exception applies). We recommend that schools decide what their policy will be and embed this into their documents to ensure there is clarity amongst students and parents.

What if one parent is requesting the information but the other parent or student does not agree?

Schools can be caught in a tricky situation where parents disagree on the disclosure of counselling records, especially if the parents are separated or in the process of separating. First and foremost, if the student is able to consent, the school should seek the student’s consent. This rings true with other child safety obligations for the empowerment of children. If the student does not, or is unable to, consent, schools should seek consent from both parents before disclosing any records. This is particularly where the records contain sensitive information.  If the parents cannot agree on the disclosure, the school should request a court order before disclosing any records.

What about requests from third parties?

Schools should be careful about releasing counselling records or information to third parties without the proper consent from the student or their parents. Schools should always require any such request to be in writing. If the student or their parents do not consent, it may be that the school requires further advice on whether or not they are required to provide the records. Most states (Victoria, NSW, Queensland, South Australia) have introduced information sharing schemes, as recommended by the Royal Commission into Institutional Responses to Child Sexual Abuse, which permit the sharing of confidential information to organisations in limited circumstances for the purpose of safeguarding children. We explain the Victorian Child Information Sharing Scheme here. In the absence of an applicable information sharing scheme or court order permitting a disclosure to a third party, refer to APP 6.

What about requests from former students about their own records?

We have received queries from schools concerned about providing former students with their own counselling records, especially where the former student may be considering a historical child abuse claim or other claim against the school. APP 12 requires organisations give individuals access to their own information on request. While there are some exceptions to this, they are limited. One such exception is if the record includes personal information belonging to other individuals and the sharing of that information would have an unreasonable impact of those other individuals. If an exception applies, the school may have grounds to refuse or redact information. More information about handling information access requests is here.

The counsellor, psychologist, wellbeing officer or chaplain is concerned about a student – what should we do with this information?

Where a staff member is concerned about a student’s wellbeing, that staff member can share that information within the school with other limited and appropriate staff for the purpose of the student’s safety or the discharge of the duty of care. Always share information in accordance with your policies and procedures. While the privacy obligations under the Privacy Act apply to the school not the individual, internal sharing of the information should be on a need to know basis. At the same time, the school needs to ensure that it is fulfilling its duty of care. Where concern for a student’s wellbeing rises to the level of needing to make a report to an external organisation such as Child Protection, this should be done and is an exception to obligations under the Privacy Act (see below).

When do I have to provide counselling records?

There will be situations when the school is required to disclose the information held in counselling records. This includes:

  • Court order – if a school receives a court order to provide the information, it must comply with the order. 
  • Reporting requirements – there are extensive reporting requirements that apply to schools in relation to child abuse and concerns for a child’s safety and wellbeing.  These are set out in state based legislation.
  • Health and safety concerns – where a school has genuine health and safety concerns for a student or another individual, information may need to be disclosed. An example would be where the information needs to be disclosed to lessen or prevent a serious threat to health, life or safety.  These are difficult situations and schools should seek legal advice if such a situation arises.
  • Responding to the student’s own request to access their personal information – individuals have an access right under APP 12.

The above situations (amongst others) are exceptions under the Privacy Act and the disclosure of information without consent is permitted.

Recommendations and next steps:

Managing requests and disclosures of counselling records is a difficult topic and often requires decisions to be made in short timeframes. Where records are incorrectly disclosed, schools could find themselves at risk of various claims including breach of privacy (with increased significant maximum penalties) or negligence. To mitigate these risks, we recommend that schools:

  1. Ensure they have the requisite policies and procedures – having clear policies on when counselling records will be released and the consent procedure will ensure there is no confusion between the school, students and parents. It will also be something the school can rely on when making its decisions and should be embedded into the parent code of conduct.
  2. Train your school counsellor / chaplain – your staff should be trained on your policies and procedures, as well as how to manage counselling records in accordance with privacy law and your obligations.
  3. Provide a collection notice – students who access your school’s counselling service should be made aware of the information that is being collected, how it will be used and stored and the situations where disclosure may happen. This is a requirement under privacy law.
  4. Disclose carefully – once information is disclosed, it cannot be retrieved.  Schools should proceed carefully when disclosing information, particular sensitive counselling records. Where there is uncertainty, we recommend that schools seek further advice.

How we can help

At Moores we have a specialised team that supports the education sector on a variety of areas including privacy and data security. This makes us well placed to assist schools in the careful balance of duty of care with confidentiality and privacy requirements.

We are more than happy to guide you through the process of determining your obligations in disclosing a student’s counselling or pastoral care records.

Contact us

Please contact us for more detailed and tailored help.

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This article was originally published November 2019. Updated June 2024.

Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.

Acting as an attorney can be complex, risky and a thankless job. Attorneys take on significant responsibility, and often don’t seek advice about their responsibilities when they sign-on to accept the role. Making impactful decisions on behalf of another person can be daunting and can give rise to personal liability if things go wrong or if there is a dispute among interested parties.

Back to basics

The person who appoints an attorney to act on their behalf via an Enduring Power of Attorney (‘EPA’) is known as ‘the principal’.

Before acting as a principal’s attorney, the EPA document should be carefully reviewed. It will identify who is appointed as attorney, set out the circumstances when they may act, and may impose conditions or limitations on the actions that can be taken.

Attorneys are regularly required to account for their conduct and the transactions they have entered on behalf of the principal. Accordingly, it is strongly recommended that attorneys obtain their own advice and ensure they keep detailed records and accounts of what they do in that capacity.

Can I act while my principal has capacity?

If the principal has decision-making capacity, an attorney cannot act on their behalf unless the EPA document expressly states that the appointment commences immediately.

Often appointments that commence immediately are done for reasons of convenience rather than necessity. But, even if a principal with decision-making capacity gives an attorney an express direction to perform a task or transaction on their behalf, an attorney is still bound to act in accordance with their legal responsibilities and duties enshrined in law.

It is important to remember that, whilst a principal may have capacity at the time, disputes often arise after the principal has lost capacity or passed away and they cannot then ‘vouch’ for the decisions made. There can also be disputes about when decision-making capacity was lost for relevant decisions and when the attorney assumed responsibilities under the document.

Acting when the principal has lost their decision-making capacity

An Enduring Power of Attorney will authorise the attorney/s to act when the principal no longer has decision-making capacity – that is the enduring nature of the power.

Decision-making capacity is a legal definition; it is decision specific and is a fluid construct. Detailed evidence of the loss of decision-making capacity should be obtained from appropriate medical practitioners and attorneys should seek legal advice when this occurs. It is important to clarify what decisions the principal has lost decision-making capacity to make and what decisions they can continue to make, either autonomously, or with support.

I have evidence that my principal has lost capacity and I am an attorney – am I the correct person to use the principal’s powers?

If the principal has appointed a single attorney, that attorney will usually be the proper person to act. Commonly, a principal will appoint multiple attorneys, who may be authorised to act jointly only, jointly and severally, and/or as alternative attorney/s where the primary attorney is unable or unwilling to act.

Joint attorneys must act together; meaning they must agree on each decision and all sign any relevant documents. If there are joint and several attorneys, any one of them may make a decision or sign a document. Where a person is appointed as an alternative attorney, they will only be authorised to act if the superiorly appointed attorneys are unable, unwilling, or no longer authorised to act.

Can I sell the family home?

Selling a family home may attract scrutiny and, even if done at the direction of the principal, should not be done without advice.

If there are no conditions or limitations in the EPA that affect the sale of the principal’s property, an attorney must then consider whether the sale accords with their responsibilities and duties as an attorney under the document and under the Powers of Attorney Act (Vic) 2014.

An attorney must:

  • Give all practicable and appropriate support to the principal’s wishes.
  • Encourage the principal to participate in decision-making, even if they lack decision—making capacity.
  • Act in a way that promotes the principal’s personal and social wellbeing; inclusive of recognising their inherent dignity, their existing relationships and values, and respecting their confidential information.
  • In some circumstances, have regard for the principal’s dependants and the terms of the principal’s Will.

Any attorney in this position should ask themselves (and other knowledgeable persons and advisors):

  • What are the principal’s wishes?
  • Will the sale promote the principal’s personal and social wellbeing (including financial wellbeing)?
  • Do I have any personal interest in the sale that conflicts with my obligations as attorney?
  • What other professional advice should I obtain (e.g. financial advice or tax advice)?
  • Does anyone else have any potential legal and/or equitable interest in the property?
  • Would selling the property alter the outcome of the principal’s Will?
  • Is it necessary to sell the property to achieve the desired outcome for the principal, or are there any other solutions?
  • How can I protect myself from claims ‘down the track’ arising out of my conduct as an attorney?

When considering whether to take any significant action, obtaining legal advice will always be prudent. Where there is doubt about what the right decision is, an attorney can also seek advice from the VCAT about what to do, which can protect them from liability if the decision is disputed.

How we can help

Our team at Moores have specialist knowledge in the areas of Powers of Attorney, guardianship and administration, and applications in the VCAT and the Supreme Court of Victoria, including in relation to issues of elder financial abuse. We would be pleased to discuss any proposed or concerning actions taken by any person in their capacity as an attorney.

Contact us

Please contact us for more detailed and tailored help.

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Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.

Moores Practice Leader, Rebecca Lambert-Smith and Associate Yoni Ungar, sit down in a Moores Q&A to discuss the new reforms to the Australian government’s Deductible Gift Recipient (DGR) registers.

These new reforms will ease the administrative burdens for cultural, environmental, harm prevention and overseas aid charities, however most organisations will not benefit from these reforms until they make key changes to their governing documents. If your organisation may be able to take advantage of the flexibility these new reforms provide, we have detailed some of the key information you need to know.

Vacant Residential Land Tax (VRLT) has been a hot topic over the last 12 months, with a number of changes introduced to impose further land tax on vacant properties in Victoria. Our recent articles set out the history of these recent changes:

On 14 May 2024, the State Taxation Amendment Bill 2024 was introduced in Victoria which proposed to address one of the current limitations of the VRLT legalisation – the land tax treatment of holiday homes owned in discretionary trusts or companies. The changes proposed have not yet been enacted.

The proposed changes purport to extend the exemption from VRLT for holiday homes held in a family trust (and some companies and unit trusts), but with some strict eligibility requirements. 

At present, the holiday home exemption will usually only apply to personally-owned properties – that is, where the registered proprietor is an individual. The exemption currently operates such that if the property is used by the ‘owner’ or their ‘relatives’ for a total of four weeks of the 2024 year, VRLT will not apply. As it stands, properties owned by trustees of discretionary trusts or companies (as the ‘owner’) cannot qualify for this exemption.

Proposed eligibility requirements

The proposed amendment will address this restriction for existing trust- or company-owned holiday homes, extending the exemption so that it is available in the following circumstances:

  • The property has been continuously owned by the trustee of the trust or the company since 28 November 2023 (or was purchased under a contract of sale entered into prior to that date).
  • No changes have been made to the specified beneficiaries of the trust (or in the case of a company, the shares owned by relatives) since 28 November 2023, save for adding or removing a person who is a relative of another specified beneficiary.
  • A natural person specified beneficiary of the trust or their relative (or in the case of a company, a natural person shareholder with at least 50% of the issued shares) used and occupied the property as a holiday home for at least four weeks of the preceding year.
  • That person used and occupied other land in Australia as their principal place of residence.
  • The Commissioner of State Revenue is satisfied that the land was used and occupied as a holiday home (having regard to the location, distance between the holiday home and the principal place of residence of the user, and the nature and frequency of the use of the land.

New acquisitions & inherited holiday homes

Importantly, these changes do not include holiday homes acquired via discretionary trust structures or companies after 28 November 2023, and would also seem to exclude holiday homes being inherited via a testamentary trust structure under a deceased owner’s Will, where the owner died after 28 November 2023.

Work test exemption

The amendments also do not extend the alternative “work test” exemption to VRLT to trustees or companies. That means if the property is used by a person to stay there for work purposes, the property still needs to be held in the personal name of that individual in order to qualify for exemption.

Companies and unit trusts

In cases where holiday homes are owned via companies or unit trust structures, at least 50% of the shares or units in such structures will need to be held by natural persons who hold a principal place of residence elsewhere in Victoria or the other Australian states. This requirement is going to be restrictive, as it is typical for shares in companies and units in unit trusts to be held via alternative structures, such as discretionary trusts.  

Are the headlines too good to be true?

While the proposed changes to this law go some way to provide comfort to those who already own their homes via family trust or company structures, these anticipated provisions seek to ‘grandfather’ the changes only to existing ownership structures, and do not extend to acquisitions since 28 November 2023 or beyond (including for inherited holiday homes via testamentary trusts). 

How we can help

The technical and strict eligibility requirements for the holiday home VRLT exemption require careful consideration of the use of the relevant property and the terms of the relevant trust deed to verify whether the proposed exemption can apply.

Our Wills, Estate Planning and Structuring Team and our Residential Property Team are across the complex issues raised by the ever-changing VRLT, land tax and structuring areas and would be glad to help you or your clients to navigate the new and proposed rules. 

Contact us

Please contact us for more detailed and tailored help

Subscribe to our email updates and receive our articles directly in your inbox.

Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.

Diener v Rooty Hill and District Racing Pigeon Club Inc

Most charities and not-for-profits are required to maintain a register of members. However, over time, some organisations lose track of who their members are and fail to maintain a member register. Others fail to follow the process prescribed by their rules when adding and removing members. The recent decision in Diener v Rooty Hill and District Racing Pigeon Club Inc1(Diener) serves as a timely reminder to ensure that your register of members is accurate and members are properly added and removed.

Obligation to maintain a register of members

Companies are required to maintain a register of members.2 A company’s register of members must include the following information:

  • the name, address and date of entry on the register for each current member;3 and
  • the name, address and date of ceasing to be a member for each individual that ceased to be a member within the last seven years.4

Similarly, most incorporated associations are required to maintain a register of members in accordance with the state or territory legislation under which they are incorporated.5 For example, in Victoria, an incorporated association’s register of members must include the following information:

  • the name, membership class, address and date of entry on the register for each current member;6 and
  • the name and date of ceasing to be a member for each former member.7

The model rules in many jurisdictions and most organisations’ governing documents (such as their constitution or rules) also typically provide for the obligation to maintain a register of members, including by adding and removing details as and when people become or cease to be members.

Benefits of maintaining a register of members

Maintaining a register of members is essential not only for compliance with an organisation’s statutory obligations and governing document, but for identifying who an organisation’s members are at any given time. This can assist an organisation to determine:

  • who must be given notice of general meetings (and how they can be contacted);
  • who can attend and participate in general meetings (including by voting), making key decisions for the organisation;
  • who is liable to any membership fees imposed by the organisation;
  • who is liable to contribute towards the payment of any debts and liabilities of the organisation; and
  • who can enforce the organisation’s governing document against it.8

Failing to maintain a register of members may be in breach of an organisation’s statutory obligations and governing document. It may also undermine the legitimacy of decisions made in general meeting, including the election of the governing body and changes to the governing document. If this is not resolved, the organisation may become mired in a protracted dispute concerning membership, which can be highly disruptive and lead to costly court proceedings (as was the case in Diener).

Diener

In Diener, 17 purported members of the Rooty Hill and District Racing Pigeon Club Inc (Association) commenced proceedings against the Association in the Supreme Court of New South Wales, claiming that they were members and entitled to be given notice of general meetings (among other matters). The purported members sought to challenge decisions made in two separate meetings in 2017 at which the Association elected a new committee and approved a new constitution.

The Association adopted the model rules prescribed for New South Wales associations upon incorporation on 25 February 1991. However, in practice the Association did not comply with the model rules but operated informally according to unwritten rules as understood by its members. Additionally, the Association did not maintain a register of members. Instead, the Association informally recognised “members” as those who attended annual general meetings over time, participated in the Association’s pigeon racing activities and paid annual membership fees.

Most of the purported members were informally “members” of the Association at some point in time, but had long since stopped participating in the Association’s affairs. They never formally applied for (or were admitted to) membership in accordance with the model rules. They also never formally resigned from membership in accordance with the model rules. Relevantly, to resign under rule 6 of the model rules, a member was required to pay any outstanding membership fees to the Association and notify the secretary of their intention to resign.

The Court’s decision

The main issue considered by the Court was whether the purported members had “resigned” from membership by conduct even though they had not paid any outstanding membership fees or given written notice of their intention to resign. In considering this issue, the Court observed that:

  • generally, a member can unilaterally resign, if there are no adverse consequences for the Association;
  • if there is a condition for the Association’s benefit (such as payment of outstanding fees), members cannot unilaterally resign unless they comply with that condition;
  • compliance with a condition for the Association’s benefit can be waived by the Association, in which case a member may resign in other ways;
  • members may resign by conduct, in addition to by words;
  • “conduct” may include lack of involvement, failure to participate in affairs and/or voluntary disregard of the obligations of membership over a continuous period of years; and
  • mere inactivity for a period that is not consequential is different to conduct that manifests an intention to no longer be a member.

The Court found that all but two of the purported members had resigned from membership, due to their lack of participation in the Association’s affairs for a prolonged period of time. Accordingly, they were not recognised as members of the Association and thereby not entitled to be given notice of meetings of the Association. The Court also said in obiter that, even if the purported members had been properly admitted to membership (which it was not required to determine), it would not have exercised its discretionary power to correct the register to reinstate their membership due to their long delay and failure to clearly explain the reason for seeking reinstatement.

The Court’s decision decision confirms that there are circumstances in which an organisation may be entitled to remove individuals from its member register even if those individuals have not formally resigned. It also highlights the importance of compliance with processes under a governing document for the admission and removal of members and maintaining an accurate member register. This will ensure that an organisation has certainty regarding the identity of members, who are responsible for making key decisions (including, for most organisations, electing board or committee members, amending governing documents and winding up). As Justice Robb concluded, “if anything is established by these proceedings it is that it is fundamentally in the interests of [organisations and their] members to ensure that records are properly kept so that the membership [can] clearly be established from time to time”.

Further reading

The decision in Diener is available on the NSW Caselaw website.

The Australian Centre for Philanthropy and Nonprofit Studies (ACPNS) has published a Case Note on the decision in Diener.

How we can help

Our For Purpose team helps charities from the ground up, from establishing a legal entity to applying for charity registration with the ACNC. If you have any issues concerning your organisation’s membership (including reinstating a compliant register following a period of operating outside your organisations governing document), our team can assist you to navigate them swiftly and compliantly.

Contact us

Please contact us for more detailed and tailored help.

Subscribe to our email updates and receive our articles directly in your inbox.

Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.


1 [2024] NSWSC 27.

2Corporations Act 2001 (Cth) s 168(1)(a).

3Corporations Act 2001 (Cth) s 169(1).

4Corporations Act 2001 (Cth) s 169(7).

5Associations Incorporation Act 1991 (ACT) s 67; Associations Act 2003 (NT) s 34; Associations Incorporation Reform Act 2012 (Vic) s 56; Associations Incorporation Act 2015 (WA) s 53. In New South Wales and South Australia, an association’s governing document must address its register of members: Associations Incorporation Act 2009 (NSW) sch 1 cl 2; Associations Incorporation Act 1985 (SA) s 23A(1)(c)(i). In Queensland and Tasmania, each jurisdiction’s model rules include a framework for setting up and maintaining a register of members.

6Associations Incorporation Reform Act 2012 (Vic) s 56(2).

7Associations Incorporation Reform Act 2012 (Vic) ss 56(3)-(4).

8In most jurisdictions, an incorporated organisation’s governing document has effect as a contract between the organisation and each of its members: Corporations Act 2001 (Cth) s 140(1); Associations Incorporation Act 2009 (NSW) s 26(1); Associations Incorporation Act 1981 (Qld) s 71(1); Associations Incorporation Act 1985 (SA) s 23(1); Associations Incorporation Reform Act 2012 (Vic) s 46; Associations Incorporation Act 2015 (WA) s 21.

Under work health and safety (WHS) laws, employers must eliminate or reduce psychological hazards or psychological harm.

This is particularly relevant for schools because there are many unique features of school environments which present psychosocial hazards. For example, safeguarding obligations, which have increased dramatically in the last decade, create an increased risk that staff will be exposed to child abuse and experience vicarious trauma. In this article we address how schools can ensure they are taking due care of staff to meet workplace health and safety obligations when the school environment and legal obligations require staff to regularly engage with difficult topics such as child abuse.

Workplace health and safety regulators are increasingly turning their attention to how employers are managing psychosocial health in the workplace.

Two recent cases concerning psychosocial health have attracted significant attention and demonstrate the increasing importance of this topic. In Kozarov v Victoria, the High Court of Australia found the employer had breached its duty to take reasonable steps to mitigate the risk of psychiatric injury inherent to Ms Kozarov’s position. Ms Kozarov was a prosecutions lawyer working on cases involving sexual offences. The High Court accepted there are some roles where the nature of the work performed is inherently and obviously dangerous to the psychiatric health of the person holding the role, such as Ms Kozarov’s. The High Court clarified that in these cases, an employer must proactively take steps to reduce the risk of psychological injury. In October 2023, Court Services Victoria (CSV) was fined $379,157 after it admitted it had failed to conduct any adequate process to identify risks and undertake an adequate risk assessment of the risks to the psychological health of employees. During the period December 2015 to September 2018, workers had been at risk from a number of hazards including high workloads and work demands, poor relationships in the workplace, inappropriate behaviour and exposure to traumatic materials.

Proactively considering and addressing psychosocial hazards will stand schools in good stead, and therefore the Kozarov and CSV decisions should not be viewed with alarm. In Bersee v State of Victoria, a secondary school was found not to have breached its duty of care to a teacher because it took appropriate steps to address the risk of harm. As with any duty to students or staff, the law requires schools to take reasonable steps, not all steps sought or every possible step.

With new regulations expected soon in Victoria, now is the time to act.

What are psychosocial hazards?

Psychosocial hazards may cause psychological and physical harm. Broadly, they can arise from or in relation to:

  1. job characteristics, including the work environment, equipment, and job design and management; and
  2. harmful behaviours, including bullying, violence and aggression, harassment (including sexual harassment and/or gender-based harassment) and conflict or poor relationships and interactions.

Psychosocial hazards are hazards that arise from workplace interactions, behaviours or culture that cause a stress response. When the hazard is frequent, prolonged and/or severe this can result in psychological and/or physical harm. Particularly relevant examples for schools are:

  • repeated exposure to traumatic events or material through staff requirements related to mandatory reporting and other safeguarding regimes;
  • being the subject or a participant in a safeguarding investigation;
  • exposure to challenging interactions with parents (from which safety orders may be implemented); and
  • dealing with difficult student behaviour where staff safety may be at risk.

Understanding the stressors for school staff is important to be able to address those which might amount to psychological hazards. The Australian Principal Occupational Health, Safety and Wellbeing Survey 2022 reports that the top two stressors for school leaders are:

  1. quantity of work; and
  2. lack of time to focus on teaching and learning.

In 2022, the highest percentage of school leaders reported being subject to physical violence (44%) since the survey began in 2011. This is 11.3 times more prevalent than the general population. Over 40% of that violence was by students. The full survey report is here.

What are the obligations on employers?

Employer obligations regarding psychosocial hazards vary across states and territories in Australia. We set out the general legislative landscape for WHS in our article about Directors’ Duties. In summary, all jurisdictions except Victoria have enacted workplace health and safety legislation that mirrors the provisions of the Work Health and Safety Act 2011 (Cth). Most jurisdictions in Australia have implemented state-based regulations requiring employers to identify and manage psychosocial hazards.

Identifying a psychosocial hazard means turning your mind to parts of your employees’ roles which could cause psychological harm, such as continued exposure to child abuse by virtue of mandatory reporting obligations or dealing with violence and aggression towards staff by students and/or parents.

Safe Work Australia recommends the following four-stage approach to manage psychosocial risks:

Stage 1 - identify hazards, stage 2 - assess risks, stage 3 - control risks, stage 4 - review control measures

At each stage of the process, employers must consult with workers who are, or likely to be, directly affected by a work health and safety matter, and any workplace Health and Safety Representatives.

To determine control measures for psychosocial hazards related to psychosocial hazards, consider:

  • the duration, frequency and severity of exposure to hazards (for example, child abuse, work related violence);
  • how psychosocial hazards may interact or combine (i.e., exposure to child abuse, and other work pressures); and 
  • the systems of work, including how work is managed, organised and supported (i.e., reporting processes and interaction with EAP);
  • workplace interactions or behaviours; and
  • the information, training, instruction and supervision provided to workers.

It is important schools turn their attention to if and how they are meeting their obligations relating to psychosocial hazards. Regulators are placing an increasing focus on enforcing employers’ legal obligations and responding to reports about potential non-compliance.

The unique Victorian position

In Victoria, the principal legislation governing workplace health and safety is the Occupational Health and Safety Act 2004 (Vic) (OH&S Act). There are no specific psychosocial safety regulations in place. However, the definition of ‘health’ in the OH&S Act includes ‘psychological health’ meaning Victorian employers are still required to identify and manage psychosocial hazards.

Victoria has proposed the Occupational Health and Safety Amendment (Psychological Health) Regulations. If passed, those Regulations will require employers to identify and eliminate psychosocial risks and, where that is not practicable, reduce the risk so far as is reasonably practicable. In a diversion from the national status quo, the proposed Victorian reforms will introduce a reporting requirement: employers with more than 50 employees would be required to provide to WorkSafe Victoria half yearly reports on ‘reportable psychosocial complaints including bullying and sexual harassment’.

What employers can do

Employers must take reasonable steps to manage psychosocial health risks inherent to an employee’s job, regardless of whether an employee has shown warning signs of mental illness. We recommend employers:

  • have a framework in place to identify and assess psychosocial risks, implement control measures and systems to assess those control measures;
  • consult with employees who are, or who are likely to be directly affected by a work health and safety matter, as well as any Health and Safety Representatives;
  • have policies and procedures dealing with inappropriate workplace behaviours in place;
  • establish clear channels for employees to report psychosocial hazards, and assess the effectiveness of those channels regularly;
  • pay attention to the data they may be receiving about psychosocial hazards, such as complaints and grievances, and consider whether their framework for dealing with hazards needs to be updated; and
  • provide training to all staff in workplace psychosocial hazards and policies and procedures.

How we can help

With technical and practical knowledge of workplace, safeguarding and education law, Moores has a unique strength to be able to bring together these legal topics to provide tailored legal advice about setting up frameworks to identify, assess and control psychosocial risks tailored to the school environment. We can also assess your current frameworks against best practice and to ensure compliance. Our child safeguarding experience means we have a deep understanding of the psychosocial hazards staff working in schools can experience. With cross-industry professionals we can support you to best support your staff, meet regulatory requirements and create a health culture of safety in your workplace for staff as well as students.

Contact us

Please contact us for more detailed and tailored help.

Subscribe to our email updates and receive our articles directly in your inbox.

Disclaimer: This article provides general information only and is not intended to constitute legal advice. You should seek legal advice regarding the application of the law to you or your organisation.